Terms & Conditions

Introduction

1.1 Welcome to eBikes ecommerce website. These terms and conditions govern your use of the website, including all orders, purchases, and transactions made through it.

1.2 By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Definitions

2.1 “Website” refers to the eBikes ecommerce website, accessible at www.ebikes.com.au.

2.2 “User” refers to any individual or entity that accesses and uses the website.

2.3 “Customer” refers to a user who places an order and completes a transaction on the website.

2.4 “Product(s)” refers to the goods or services available for purchase on the website.

2.5 “Seller,” “we,” “us,” or “our” refers to eBikes, the owner and operator of the website.

Account Registration

3.1 In order to make a purchase, you may be required to create an account on our website. You agree to provide accurate, complete, and up-to-date information during the registration process.

3.2 You are solely responsible for maintaining the confidentiality of your account login information, and you agree to accept responsibility for all activities that occur under your account.

Orders and Purchases

4.1 By placing an order, you make an offer to purchase the selected products in accordance with these terms and conditions.

4.2 All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason.

4.3 The prices displayed on the website are in Australian dollars (AUD) and include applicable taxes, unless otherwise stated.

4.4 Payment must be made at the time of purchase. We accept various payment methods, as specified on the website.

4.5 We will make reasonable efforts to ensure that the products’ descriptions, images, and prices are accurate and up-to-date. However, we do not guarantee their accuracy and reserve the right to correct any errors, inaccuracies, or omissions.

Shipping and Delivery

5.1 We will make reasonable efforts to deliver the products within the estimated timeframes, but we do not guarantee delivery dates and are not liable for any delays or losses.

5.2 Shipping costs, if applicable, will be clearly stated during the checkout process. You are responsible for providing accurate shipping information.

5.3 Risk of loss or damage to the products passes to you upon delivery. You are advised to inspect the products upon receipt and notify us promptly of any issues.

Returns and Refunds

6.1 We strive to provide high-quality products, but if you are not satisfied with your purchase, you may be entitled to a return or refund, subject to our returns policy.

6.2 To initiate a return, you must contact our customer support within 7 days of receiving the products. Returned products must be in their original condition and packaging.

6.3 Refunds will be processed in accordance with our refund policy, which may include deducting applicable fees or charges.

Intellectual Property

7.1 All intellectual property rights related to the website, including its content, design, logos, trademarks, and software, are owned or licensed by us.

7.2 You may access and use the website solely for personal and non-commercial purposes. You agree not to reproduce, distribute, modify, or create derivative works from any part of the website without our prior written consent.

Limitation of Liability

8.1 To the extent permitted by law, we exclude all representations, warranties, conditions, and liabilities arising out of or in connection with your use of the website and the products.

8.2 In no event shall we be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from or in connection with the website, its content, or the products.

Governing Law and Jurisdiction

9.1 These terms and conditions shall be governed by and construed in accordance with the laws of Australia.

9.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

Amendments

10.1 We reserve the right to modify or update these terms and conditions at any time without prior notice. The updated version will be effective upon posting on the website.

10.2 It is your responsibility to review these terms and conditions periodically. Continued use of the website after any modifications constitutes your acceptance of the revised terms.

Severability

11.1 If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.